iTel Networks Inc.

An award-winning tech startup based in Kamloops, BC, iTel provides internet and telecom service to businesses across Canada. Since 2007, they have grown from a team of three, to an office of more than 50 employees. Over the past several years, iTel has worked very closely with our Kamloops WorkBC office to enhance their recruitment strategies.

As a high tech firm, iTel is a unique business in the region and it isn’t always easy for them to find the talent they need within the local community. To be successful, their staff often need to have both sales experience and technical expertise – a rare combination.

Through the EPBC program, we have been able to work with iTel to recruit candidates who have the soft skills they require, but lack the hard skills and experience they need. By leveraging wage subsidies for diverse candidates, we have been able to support iTel to provide comprehensive on the job training to prospective candidates. Over 80% of the candidates who have been placed through this process have gone on to work full time for the company, a remarkable retention rate and testimony to the supportive workplace environment at iTel.